Service Comparison Matrix

By Shayne Bowen

 

Services

Shayne Bowen

Large Firms

Medium Firms

Franchise Firms

Smaller Firms

Place property in MLS

Yes

Yes

Yes

Yes

Yes

Place a sign on the property

Yes

Yes

Yes

Yes

Yes

Place lock box on property

Yes

Yes

Yes

Yes

Yes

 

 

 

 

 

 

Advertise property

Yes

Probably

Probably

Probably

Probably

 

 

 

 

 

 

Very experienced

Yes

Sometimes

Sometimes

Sometimes

Sometimes

High levels of integrity

Yes

Sometimes

Sometimes

Sometimes

Sometimes

Puts client's interest ahead of agent’s

Yes

Sometimes

Sometimes

Sometimes

Sometimes

Brochure box on for sale sign

Yes

Sometimes

Sometimes

Sometimes

Sometimes

Highly positive attitude

Yes

Sometimes

Sometimes

Sometimes

Sometimes

Strong attention to “due diligence”

Yes

Sometimes

Sometimes

Sometimes

Sometimes

 

 

 

 

 

 

Serious attention to fiduciary duty

Yes

Maybe

Maybe

Maybe

Maybe

Very patient with clients

Yes

Maybe

Maybe

Maybe

Maybe

Exceptional property staging knowledge

Yes

Maybe

Maybe

Maybe

Maybe

 

 

 

 

 

 

High standards of excellence

Yes

Occasional

Occasional

Occasional

Occasional

Extensive negotiating experience

Yes

Occasional

Occasional

Occasional

Occasional

 

 

 

 

 

 

Rapid sales compared to rest of market

Yes

Unusual

Unusual

Unusual

Unusual

Unusually fast return phone calls

Yes

Unusual

Unusual

Unusual

Unusual

A  “Professional’s Professional”

Yes

Unusual

Unusual

Unusual

Unusual

Articulate and skilled verbally

Yes

Unusual

Unusual

Unusual

Unusual

Superb real estate knowledge

Yes

Unusual

Unusual

Unusual

Unusual

Highly detailed initial presentation

Yes

Unusual

Unusual

Unusual

Unusual

Expert at cosmetic staging of properties

Yes

Unusual

Unusual

Unusual

Unusual

Detailed knowledge of 1031 exchanges

Yes

Unusual

Unusual

Unusual

Unusual

Exceptionally low escrow fallout rate

Yes

Unusual

Unusual

Unusual

Unusual

 

 

 

 

 

 

Huge amount of personal attention

Yes

Rare

Rare

Rare

Rare

Extensive amount of communication

Yes

Rare

Rare

Rare

Rare

Detailed answers to questions

Yes

Rare

Rare

Rare

Rare

Incredible accessibility

Yes

Rare

Rare

Rare

Rare

No pressure – ever

Yes

Rare

Rare

Rare

Rare

Extraordinary technical skill

Yes

Rare

Rare

Rare

Rare

Deeply protective of the client

Yes

Rare

Rare

Rare

Rare

Top 4% of large national firm

Yes

Rare

Rare

Rare

Rare

Deep empathy for the client

Yes

Rare

Rare

Rare

Rare

Intensely customer oriented

Yes

Rare

Rare

Rare

Rare

Incredibly detailed approach to service

Yes

Rare

Rare

Rare

Rare

First-class property brochure

Yes

Rare

Rare

Rare

Rare

Extensive custom contract language

Yes

Rare

Rare

Rare

Rare

Exceptional care on MLS marketing copy

Yes

Rare

Rare

Rare

Rare

Client education articles on website

Yes

Rare

Rare

Rare

Rare

Detailed and objective analysis of options

Yes

Rare

Rare

Rare

Rare

Several person staff to serve client

Yes

Rare

Rare

Rare

Rare

Enjoys “teaching” real estate matters

Yes

Rare

Rare

Rare

Rare

Owns significant amounts of real estate

Yes

Rare

Rare

Rare

Rare

Detailed, computerized written net sheets

Yes

Rare

Rare

Rare

Rare

Analyzes offers before presentation

Yes

Rare

Rare

Rare

Rare

Very frequent service updates

Yes

Rare

Rare

Rare

Rare

 

 

 

 

 

 

Excellent web marketer

Yes

Very rare

Very rare

Very rare

Very rare

Extensive use of service checklists

Yes

Very rare

Very rare

Very rare

Very rare

Updates several times per week

Yes

Very rare

Very rare

Very rare

Very rare

A “thinking person’s Realtor”

Yes

Very rare

Very rare

Very rare

Very rare

Unusually detailed technical explanations

Yes

Very rare

Very rare

Very rare

Very rare

Meticulously crafted contracts

Yes

Very rare

Very rare

Very rare

Very rare

Interviews buyer’s lender on qualification

Yes

Very rare

Very rare

Very rare

Very rare

Provides articles on disclosure statements

Yes

Very rare

Very rare

Very rare

Very rare

Highly meticulous with disclosure

Yes

Very rare

Very rare

Very rare

Very rare

Provides detailed staging how-to help

Yes

Very rare

Very rare

Very rare

Very rare

Exemplary list-price-to-sales-price-ratio

Yes

Very rare

Very rare

Very rare

Very rare

 

 

 

 

 

 

Extraordinary service guarantee

Yes

No

No

No

No

Freedom to not sell if goals change

Yes

No

No

No

No

Not locked into a specific listing term

Yes

No

No

No

No

Widely acknowledged area expert

Yes

No

No

No

No

A Market Leader in local sales

Yes

No

No

No

No

Reputation for expertise in your area

Yes

No

No

No

No

Highly detailed written briefings

Yes

No

No

No

No

Financial planning background

Yes

No

No

No

No

Wrote & recorded real estate seminars

Yes

No

No

No

No

Author of monthly real estate newsletter

Yes

No

No

No

No

Provides multiple offer spreadsheet grid

Yes

No

No

No

No

Ask buyer lender to fill out questionnaire

Yes

No

No

No

No

Excel spreadsheet escrow tracking grids

Yes

No

No

No

No

Provides sales probability grid

Yes

No

No

No

No

Provides detailed market value letter

Yes

No

No

No

No

Author of 100’s of real estate articles

Yes

No

No

No

No

 

 

 

If you would like a complimentary, personalized property value analysis, please phone Shayne Bowen at 707 577-8200! (Alternately, you may click here to make a request for a personalized property value analysis.)  
If you are interested in making a purchase or exchange of a property, please phone Shayne Bowen at 707 577-8200! (Alternately, you may click here to request information on potential properties for you.)